FAQ

How long will my order take to arrive?

To offer you the best prices and widest selection of smart home accessories, some of our products are shipped directly from our international suppliers. Please allow 14–36 business days for your order to arrive, depending on your location and the specific item ordered.

Can I track my order?

Yes, tracking is available. If you would like to track your order, simply contact us and we will provide you with the tracking number and updates on your shipment.

What if I want to return an item?

If you wish to return an item, please refer to our official Refund and Returns Policy. As long as the item is unused, in its original condition, and within the return window, our team will guide you through the return process.

How can I get in touch if I have a problem with my order?

If you experience any issues with your order, you can reach us through our Get Help page or by sending us an email at (your email here). Our support team is here to assist you as quickly as possible.

How can I pay for my order?

We accept a variety of secure payment methods including credit cards, debit cards, PayPal, and any additional payment options listed at checkout.

Will my order arrive all in one parcel?

Not always. Because we work with multiple suppliers, your items may arrive in separate parcels and on different days. This helps us get your products to you faster and more efficiently.

How can I stay in the loop about special offers and deals?

Stay updated by joining our email list and following our social media pages, where we regularly share exclusive discounts, new arrivals, and smart home tips.